Colocation web hosting service: similar to the dedicated web hosting service, but the user owns the colo server; the hosting company provides physical space that the server takes up and takes care of the server. This is the most powerful and expensive type of web hosting service. In most cases, the colocation provider may provide little to no support directly for their client’s machine, providing only the electrical, Internet access, and storage facilities for the server. In most cases for colo, the client would have his own administrator visit the data center on site to do any upgrades or changes. Formerly, many colocation providers would accept any system configuration for hosting, even ones housed in desktop-style minitower cases, but most hosts now require rack mount enclosures and standard system configurations.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
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The company’s entry-point pricing is extremely low, and while this will buy you up to three years of very low-cost hosting, do be aware that its post-promotion price will increase substantially, putting its subsequent year pricing more in line with the rest of its competitors. That said, we liked its 24-7 phone support, SSD support on some plans, and 30-day money-back guarantee.
As you read through some of my posts, you can also check the websites of the various hosting companies. Look over their different offerings, their price ranges, etc., before making up your mind to go with one rather than the other.
It is important to remember that when you sign up with a web hosting company, you are not just purchasing a set of technologies. You are also entering into a business relationship. There are many non-tech reasons why you might choose one host over another. You need to be able to trust your hosting company. This is where customer reviews can be very useful.
Calling is the simplest way to upgrade your service tier. Upgrading usually only requires a simple phone call (or email), and your web host will bill you for the pricing difference between your old and new plans. For downgrading, some might charge you a small fee.
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And Media Temple and iPower were the only two non-cPanel companies in our list of finalists — instead, they use proprietary control panels. In Media Temple’s case, we still found it easy to locate the tools we wanted, whether databases or Cron Jobs. But iPower’s proprietary control panel was limited: It didn’t offer us as many functions as the interfaces of all our other finalists, and, like HostGator, lacks a search bar.
Support is email only, unless you invest in a higher-priced plan. The company also only provides a 14-day money-back guarantee. That said, you can set up a small site on the service for free, which gives you the opportunity to get to know their services. If you keep your site to under five pages and you don’t mind third-party ads on your content, you’ll never have to pay anything for a fully functioning custom web site.
Storage: how much disk space can you use? Typically file hosting such as a download site needs big storage while blog hosting, email hosting, etc. do not use much disk space. Mainstream hosting companies or advanced hosting plans usually provide unlimited storage. Cheap web hosting may have limitation on the usable disk space. Some hosting companies have the policy that if you use more disk space than the limit, you will be charged additional fee. SSD disk storage is an emergent feature as it performs well as to database read/write and error-resilience.